Contact information

📞 Contact Us
We're here to help • Last Updated: May 1, 2025
Senura LLC
🏢 877 S Pearl St, Denver, CO 80209
📧 info@senura.shop
📱 +44 7401489651
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EMAIL US
📱
WHATSAPP
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HEADQUARTERS
877 S Pearl St, Denver, CO 80209
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WEBSITE
⏱️ Response Times
📧
24h
Email response
📱
2h
WhatsApp
📦
48h
Order inquiries
⚠️
24h
Product safety
🕒 Business Hours
Monday - Friday 9:00 AM - 6:00 PM (MST)
Saturday 10:00 AM - 4:00 PM (MST)
Sunday Closed
Holidays Limited support (email only)
Mountain Standard Time (MST) • Denver, Colorado
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Senura LLC
877 S Pearl St
Denver, CO 80209
United States
❓ Frequently Asked Questions
Check our FAQ section for quick answers to common questions about orders, shipping, returns, and product usage.
📖 VIEW FAQ
📋 Common Contact Reasons
  • Order status - Please include your order number
  • Shipping questions - Tracking and delivery times
  • Returns & refunds - Initiate a return or check status
  • Product information - Usage, materials, specifications
  • Complaints - Defective products or issues
  • Product safety - Report safety concerns (GPSR)
  • Wholesale inquiries - Bulk orders and partnerships
  • Press & media - Media inquiries and collaborations
⚠️ IMPORTANT
For fastest service, please include your order number in all correspondence. Due to time zone differences, WhatsApp may get the quickest response.
💙 OUR PLEDGE TO YOU
We aim to respond to all inquiries within 24 hours and resolve issues as quickly as possible. Your satisfaction is our priority.
Senura LLC
877 S Pearl St, Denver, CO 80209, United States
📧 info@senura.shop | 📱 +44 7401489651